📰Evidence, Reporting & Legal Compliance

    What is the process for retrieving historical video footage, and how long is it stored?

    Understanding Secure Defence's video storage policies, retrieval processes, and data retention timelines for historical footage access.

    2025-01-15
    Video StorageHistorical FootageData RetentionVideo RetrievalStorage Policies

    What is the process for retrieving historical video footage, and how long is it stored?

    Secure Defence maintains comprehensive video storage systems with flexible retrieval options designed to meet both operational needs and legal requirements. Our tiered storage approach ensures that critical footage is readily accessible while maintaining cost-effective long-term storage for historical records that may be needed for legal proceedings or insurance claims. Our VSaaS solutions and live video monitoring provide this comprehensive storage system.

    90 Days
    Immediate access storage
    7 Years
    Long-term archive storage
    2hrs
    Average retrieval time

    Immediate Access Storage (90 Days)

    All video footage is stored in high-speed, immediately accessible storage for the first 90 days. During this period, you can retrieve any footage through our client portal or by contacting our support team. This immediate access is perfect for recent incidents, routine reviews, or operational analysis.

    • • Instant access through secure client portal
    • • High-resolution 4K video quality maintained
    • • Multiple download formats available
    • • 24/7 access for authorized personnel
    • • Real-time search and filtering capabilities

    Long-Term Archive Storage (7 Years)

    After 90 days, footage is automatically moved to our secure, long-term archive storage system. This archive maintains full video quality and metadata while providing cost-effective storage for legal and compliance requirements. Archived footage can be retrieved within 2-4 hours of request.

    • • Secure Canadian data center storage
    • • Full video quality and metadata preservation
    • • Legal compliance and chain of custody maintained
    • • 2-4 hour retrieval time for archived footage
    • • Cost-effective long-term storage solution

    Retrieval Process and Support

    Our retrieval process is designed to be simple and efficient, whether you need footage for operational review, legal proceedings, or insurance claims. Our support team can help you locate specific footage, provide technical assistance with downloads, and ensure you receive the exact footage you need in the appropriate format.

    • • Simple online request form for footage retrieval
    • • Expert support team assistance with searches
    • • Multiple delivery options (download, USB, cloud link)
    • • Legal documentation and chain of custody provided
    • • Priority processing for urgent legal requests

    Get Reliable Video Storage That Meets Your Needs

    Don't worry about losing important footage or struggling with complex retrieval processes. Our comprehensive storage system ensures your video evidence is always accessible when you need it, whether for immediate operational needs or long-term legal requirements.

    Learn About Our Storage Solutions

    Reliable Storage • Easy Retrieval • Legal Compliance