Question 1

What security services does Secure Defence offer for strata and property management?

Accepted Answer

Strata property security service information.

Question 2

How does Secure Defence live video monitoring work for strata properties?

Accepted Answer

Secure Defence uses AI to detect threats across your entire strata property, then live operators verify every alert in real-time. Our system monitors parkades, common areas, lobbies, hallways, and access points 24/7. When a threat is confirmed, our operators issue audio warnings and can dispatch security or police to stop incidents before damage occurs.

Question 3

How does Secure Defence help protect parkades from break-ins and vandalism?

Accepted Answer

Secure Defence monitors all parkade areas including parking stalls, storage lockers, and access points. Our system detects when someone approaches vehicles after hours or during suspicious activity, and live operators verify threats immediately. Audio warnings alert criminals that they are being monitored, and police dispatch stops break-ins before vehicles or property are damaged or stolen.

Question 4

How does Secure Defence help prevent illegal garbage dumping at strata properties?

Accepted Answer

Secure Defence prevents illegal dumping by detecting suspicious activity in common areas and issuing immediate audio warnings. Our operators can challenge individuals directly through on-site speakers, and the visible presence of active monitoring deters most people from even attempting to dump furniture or waste on your property. This maintains a clean and professional environment for residents.

Question 5

How does Secure Defence help prevent vandalism and graffiti at strata properties?

Accepted Answer

Secure Defence prevents vandalism by detecting suspicious activity and issuing immediate audio warnings. Our operators can challenge vandals directly through on-site speakers, and the visible presence of active monitoring deters most vandals from even attempting to damage property. This protects common areas, parkades, and building exteriors from costly damage.

Question 6

How does Secure Defence help prevent open drug use and loitering at strata properties?

Accepted Answer

Secure Defence prevents open drug use and loitering by detecting suspicious activity in common areas and near building entrances. Our system detects when someone attempts to loiter or engage in illegal activity, and live operators verify threats immediately. Audio warnings and police dispatch stop unauthorized individuals from using your property for illegal activities.

Question 7

How does Secure Defence help prevent smash and grab incidents in parkades?

Accepted Answer

Secure Defence prevents smash and grab incidents by monitoring all parkade areas including vehicle parking stalls and storage lockers. Our system detects when someone approaches vehicles after hours or during suspicious activity, and live operators verify threats immediately. Audio warnings alert criminals that they are being monitored, and police dispatch stops theft before vehicles are broken into.

Question 8

How does Secure Defence help protect community safety at strata properties?

Accepted Answer

Secure Defence monitors all areas where residents access their units including lobbies, hallways, common areas, and parkades. Our system detects suspicious activity and issues immediate warnings, ensuring residents feel safe from the moment they arrive. The visible presence of active monitoring deters criminal activity and creates a safer environment for everyone.

Question 9

How does Secure Defence help prevent package theft at strata properties?

Accepted Answer

Secure Defence monitors all package delivery areas including mailrooms, lobbies, and building entrances. Our system detects when someone approaches packages after hours or during suspicious activity, and live operators verify threats immediately. Audio warnings alert criminals that they are being monitored, and police dispatch stops theft before packages disappear.

Question 10

How does Secure Defence help address noise complaints and disturbances at strata properties?

Accepted Answer

Secure Defence monitors common areas and can detect excessive noise or disturbances that violate strata bylaws. Our system documents noise incidents with video evidence and timestamps, providing strata councils with the evidence needed to address noise complaints and enforce bylaws. This helps maintain peace and quiet for all residents.

Question 11

What is Secure Defence gate access control and how does it work for strata properties?

Accepted Answer

Secure Defence gate access control lets you manage who enters your strata property using keycards, smartphones, or remote access through our 24/7 operators. Our system tracks all entries and exits, can restrict access to specific times or areas, and integrates with your live video monitoring. This helps prevent unauthorized access and ensures only authorized residents and visitors enter your property.

Question 12

How does Secure Defence early fire detection help protect strata properties?

Accepted Answer

Secure Defence early fire detection uses thermal cameras that see heat build-up before flames appear. Our system detects temperature changes as small as 0.1 degrees Celsius, giving you hours of warning when a fire can still be stopped. This prevents fires that could destroy entire strata buildings, resident units, and common areas worth millions of dollars.

Question 13

What is Secure Defence flood water leak detection and why do strata properties need it?

Accepted Answer

Secure Defence flood water leak detection uses sensors that detect water in as little as 0.5mm, catching leaks before they become disasters. Our system can automatically shut off water supplies and alert you immediately. This protects resident units, common areas, and building infrastructure from costly water damage that could shut down operations.

Question 14

How does Secure Defence help protect strata properties from vehicle theft and catalytic converter theft?

Accepted Answer

Secure Defence monitors all parkade areas including vehicle parking stalls and detects when someone approaches vehicles after hours or during suspicious activity. Our system alerts operators immediately when someone attempts to steal vehicles or catalytic converters, and audio warnings and police dispatch stop theft before vehicles or parts are stolen.

Question 15

How quickly can Secure Defence respond to security incidents at strata properties?

Accepted Answer

Secure Defence operators respond to incidents within seconds of detection. When our AI spots a threat, a live operator verifies it immediately and can issue audio warnings or dispatch security within 30 seconds. This rapid response stops most incidents before any damage occurs, protecting residents, vehicles, and property.

Question 16

How does Secure Defence prevent false alarms from normal resident activity?

Accepted Answer

Secure Defence uses advanced AI that learns your property's normal activity patterns, filtering out false alarms from resident access, deliveries, or routine property operations. Every potential threat is verified by a live operator before you're notified, so you only deal with real security incidents, not false alarms that waste your time.

Question 17

What happens if someone breaks into a vehicle in our parkade?

Accepted Answer

If Secure Defence detects a break-in at your strata property, our operators verify the threat immediately and issue audio warnings. We also contact police and provide high-definition video evidence showing the break-in and suspects. Our system documents every incident with complete reports for insurance claims and police investigations, protecting both your property and your residents.

Question 18

How does Secure Defence help protect storage lockers in parkades?

Accepted Answer

Secure Defence monitors all storage locker areas including individual lockers and common storage spaces. Our system detects when someone approaches lockers after hours or during suspicious activity, and live operators verify threats immediately. Audio warnings alert criminals that they are being monitored, and police dispatch stops theft before storage lockers are broken into.

Question 19

Can Secure Defence integrate with existing strata property security cameras or access control systems?

Accepted Answer

Yes, Secure Defence can integrate with most existing security systems. We can connect your cameras to our live monitoring service, integrate with your access control, and combine everything into one comprehensive security system that works together seamlessly. This maximizes your existing investment while adding professional monitoring and AI detection.

Question 20

How does Secure Defence help reduce insurance costs for strata properties?

Accepted Answer

Secure Defence clients often see insurance premium reductions because insurers recognize proactive security. Our comprehensive monitoring, incident documentation, and proven prevention help reduce your risk profile, which can lead to better coverage terms and lower premiums. Many strata property managers see the system pay for itself through insurance savings.

Question 21

What types of strata properties does Secure Defence protect?

Accepted Answer

Secure Defence protects all types of strata properties, from small condo buildings to large high-rise towers, townhouse complexes, and mixed-use developments. We work with property managers across BC and Alberta on properties of any size, from independent condo buildings to major residential complexes with hundreds of units.

Question 22

How much does Secure Defence security cost for strata properties?

Accepted Answer

Secure Defence pricing varies based on your property size, security needs, and which services you choose. Many strata property managers find our service pays for itself by preventing just one major incident like a parkade break-in or vandalism damage. Contact us for a free property assessment and custom quote tailored to your specific strata property.

Question 23

How long does it take to install Secure Defence security on a strata property?

Accepted Answer

Secure Defence installation typically takes a few hours to a day, depending on your property size and which services you choose. Our systems can be installed without disrupting resident access, and we coordinate with your property management team to minimize any impact on your operations. Most installations are complete in one day.

Question 24

Can Secure Defence monitor multiple strata properties or locations at once?

Accepted Answer

Yes, Secure Defence can monitor multiple properties simultaneously. Our command centre operators watch many strata properties at once, and you can view all your locations from one dashboard. This makes it easy to manage security across multiple strata properties, locations, or building complexes from one account.

Question 25

How does Secure Defence help protect strata properties during nights and weekends?

Accepted Answer

Secure Defence provides 24/7 monitoring, including nights, weekends, and holidays. Our command centre operators watch your strata property around the clock, so you have continuous protection even when your office is closed. This is when most break-ins and vandalism incidents occur, especially after-hours when strata properties are most vulnerable.

Question 26

What happens if my strata property loses power, will Secure Defence still work?

Accepted Answer

Secure Defence systems can include battery backups, and we can design systems that operate during power outages. Our standard systems maintain power through battery backups, ensuring continuous protection even when utilities fail. This keeps your strata property secure during power outages, protecting residents and property.

Question 27

How does Secure Defence help protect strata properties from unauthorized access?

Accepted Answer

Secure Defence monitors all access points including building entrances, parkade gates, and common areas. Our system detects when someone attempts unauthorized access, and live operators verify threats immediately. Audio warnings and access control integration stop unauthorized individuals from entering your property, protecting residents and property.

Question 28

How does Secure Defence help protect common areas and amenities at strata properties?

Accepted Answer

Secure Defence monitors all common areas including lobbies, hallways, fitness rooms, and amenity spaces. Our system detects suspicious activity and issues immediate warnings, ensuring residents feel safe while using common areas. The visible presence of active monitoring deters criminal activity and creates a safer environment for everyone.

Question 29

What information does Secure Defence provide after a security incident at a strata property?

Accepted Answer

Secure Defence provides complete incident reports with high-definition video evidence, time-stamped logs, and detailed documentation. This includes everything needed for strata council meetings, insurance claims, and police investigations. You get all the evidence you need to protect your property and residents, whether it's break-ins, vandalism, or unauthorized access.

Question 30

Can Secure Defence security systems grow with my strata property as it expands?

Accepted Answer

Yes, Secure Defence systems are designed to scale with your strata property. As your property grows, we can add more cameras, sensors, or monitoring zones. Our flexible systems can expand from protecting a small condo building to covering large high-rise towers with hundreds of units and multiple common areas.

Question 31

How does Secure Defence help protect strata properties from property value decline?

Accepted Answer

Secure Defence prevents incidents that cause property value decline by stopping break-ins, vandalism, and nuisance issues before damage occurs. Our proactive monitoring creates a safe and secure environment that attracts quality residents and maintains property values. This protects your investment and ensures your strata property remains desirable.

Elevate Property Values Through Intelligent Security

Our proactive monitoring service creates a safe and secure environment for residents, preventing parkade break-ins, illegal dumping, and other nuisance issues for strata and condo towers across Canada.

Your Partner in Resident Peace of Mind

From Parkade to Penthouse: Your 24/7 Digital Concierge

The Intelligent Perimeter

Instant Professional Verification

Respectful, Firm Intervention

Clear, Council-Ready Reporting

The Intelligent Perimeter

Instant Professional Verification

Respectful, Firm Intervention

Clear, Council-Ready Reporting

The Strata Advantage

Stop Parkade & Property Crime

Eliminate Nuisance & Safety Issues

Enhance Property Value & Prestige

Expertise in Canada's Strata Market

Stop Parkade & Property Crime

Eliminate Nuisance & Safety Issues

Enhance Property Value & Prestige

Expertise in Canada's Strata Market

Everything You Want To Know

Protect Your Strata Property Today

Free Strata Property Security Assessment