Question 1

What security services does Secure Defence offer for self-storage facilities?

Accepted Answer

Self-storage security service information.

Question 2

How does Secure Defence live video monitoring work for self-storage facilities?

Accepted Answer

Secure Defence uses AI to detect threats across your entire storage facility, then live operators verify every alert in real-time. Our system monitors facility perimeters, unit areas, common areas, and access points 24/7. When a threat is confirmed, our operators issue audio warnings and can dispatch security or police to stop incidents before damage occurs.

Question 3

What is Secure Defence gate access control and how does it work for storage facilities?

Accepted Answer

Secure Defence gate access control lets you manage who enters your storage facility using keycards, smartphones, or remote access through our 24/7 operators. Our system tracks all entries and exits, can restrict access to specific times or areas, and integrates with your live video monitoring. This helps prevent unauthorized access and ensures only authorized tenants enter your facility.

Question 4

How does Secure Defence help protect storage units from break-ins?

Accepted Answer

Secure Defence monitors all storage units including unit doors, corridors, and common areas. Our system detects when someone approaches units after hours or during suspicious activity, and live operators verify threats immediately. Audio warnings alert criminals that they are being monitored, and police dispatch stops break-ins before tenant belongings are stolen.

Question 5

How does Secure Defence help monitor individual storage units?

Accepted Answer

Secure Defence monitors all storage units through facility-wide surveillance including unit corridors, common areas, and access points. Our system detects suspicious activity near unit doors, and live operators verify threats immediately. Audio warnings and police dispatch stop break-ins before unit doors are opened, protecting tenant belongings.

Question 6

How does Secure Defence help maintain perimeter security at storage facilities?

Accepted Answer

Secure Defence monitors your entire facility perimeter including gates, fences, and access points. Our system creates virtual security zones around your perimeter, and if anyone approaches these areas after hours, our AI detects the threat immediately. Audio warnings and police dispatch stop unauthorized access before intruders can enter your facility.

Question 7

How does Secure Defence help prevent vandalism and property damage at storage facilities?

Accepted Answer

Secure Defence prevents vandalism by detecting suspicious activity and issuing immediate audio warnings. Our operators can challenge vandals directly through on-site speakers, and the visible presence of active monitoring deters most vandals from even attempting to damage your facility. This protects unit doors, facility infrastructure, and property value.

Question 8

How does Secure Defence help protect customer safety at storage facilities?

Accepted Answer

Secure Defence monitors all areas where customers access their units including corridors, common areas, and parking lots. Our system detects suspicious activity and issues immediate warnings, ensuring customers feel safe from the moment they arrive. The visible presence of active monitoring deters criminal activity and creates a safer environment for everyone.

Question 9

How does Secure Defence early fire detection help protect storage facilities?

Accepted Answer

Secure Defence early fire detection uses thermal cameras that see heat build-up before flames appear. Our system detects temperature changes as small as 0.1 degrees Celsius, giving you hours of warning when a fire can still be stopped. This prevents fires that could destroy entire storage facilities, tenant belongings, and facility infrastructure worth millions of dollars.

Question 10

What is Secure Defence flood water leak detection and why do storage facilities need it?

Accepted Answer

Secure Defence flood water leak detection uses sensors that detect water in as little as 0.5mm, catching leaks before they become disasters. Our system can automatically shut off water supplies and alert you immediately. This protects tenant belongings, facility infrastructure, and common areas from costly water damage that could shut down operations.

Question 11

How does Secure Defence help protect storage facilities from fire and environmental hazards?

Accepted Answer

Secure Defence early fire detection and flood water leak detection help prevent environmental hazards by detecting fires and leaks before they cause damage. Our system provides early warning that allows you to respond quickly, preventing fires, floods, or other environmental incidents that could destroy tenant belongings and create liability issues.

Question 12

How does Secure Defence help protect storage facilities from insurance and liability issues?

Accepted Answer

Secure Defence provides complete security documentation including access logs, video evidence, and incident reports that demonstrate your proactive security measures. This documentation helps protect you from liability claims and shows that you took reasonable steps to secure your facility, reducing your legal exposure and helping with insurance claims.

Question 13

How does Secure Defence help protect tenant belongings and assets at storage facilities?

Accepted Answer

Secure Defence monitors all areas where tenant belongings are stored including unit corridors, common areas, and access points. Our system detects suspicious activity around storage units, and live operators verify threats immediately. Audio warnings and police dispatch stop theft before tenant belongings disappear, protecting valuable assets and reducing losses.

Question 14

What is Secure Defence VSaaS and how does it work with existing storage facility security cameras?

Accepted Answer

Secure Defence VSaaS connects your existing cameras to our cloud platform and provides 24/7 professional monitoring. We work with most camera brands and systems, so you can keep your current equipment while adding live monitoring and AI detection. This saves money on hardware upgrades while giving you professional security that actually prevents incidents at your storage facility.

Question 15

How quickly can Secure Defence respond to security incidents at storage facilities?

Accepted Answer

Secure Defence operators respond to incidents within seconds of detection. When our AI spots a threat, a live operator verifies it immediately and can issue audio warnings or dispatch security within 30 seconds. This rapid response stops most incidents before any damage occurs, protecting tenant belongings, customer safety, and your facility's reputation.

Question 16

How does Secure Defence prevent false alarms from normal tenant activity?

Accepted Answer

Secure Defence uses advanced AI that learns your facility's normal activity patterns, filtering out false alarms from tenant access, deliveries, or routine facility operations. Every potential threat is verified by a live operator before you're notified, so you only deal with real security incidents, not false alarms that waste your time.

Question 17

What happens if someone breaks into a storage unit at my facility?

Accepted Answer

If Secure Defence detects a break-in at your storage facility, our operators verify the threat immediately and issue audio warnings. We also contact police and provide high-definition video evidence showing the break-in and suspects. Our system documents every incident with complete reports for insurance claims and police investigations, protecting both your facility and your tenants.

Question 18

How does Secure Defence help prevent illegal dumping at storage facilities?

Accepted Answer

Secure Defence prevents illegal dumping by detecting suspicious activity in common areas and issuing immediate audio warnings. Our operators can challenge individuals directly through on-site speakers, and the visible presence of active monitoring deters most people from even attempting to dump furniture or waste on your property. This maintains a clean and professional environment.

Question 19

How does Secure Defence help prevent loitering and unauthorized individuals from living in storage units?

Accepted Answer

Secure Defence prevents loitering and unauthorized living by detecting suspicious activity in common areas and near unit doors. Our system detects when someone attempts to loiter or set up encampments, and live operators verify threats immediately. Audio warnings and police dispatch stop unauthorized individuals from using your facility as living space.

Question 20

Can Secure Defence integrate with existing storage facility security cameras or access control systems?

Accepted Answer

Yes, Secure Defence can integrate with most existing security systems. We can connect your cameras to our live monitoring service, integrate with your access control, and combine everything into one comprehensive security system that works together seamlessly. This maximizes your existing investment while adding professional monitoring and AI detection.

Question 21

How does Secure Defence help reduce insurance costs for storage facilities?

Accepted Answer

Secure Defence clients often see insurance premium reductions because insurers recognize proactive security. Our comprehensive monitoring, incident documentation, and proven prevention help reduce your risk profile, which can lead to better coverage terms and lower premiums. Many storage facility operators see the system pay for itself through insurance savings.

Question 22

What types of storage facilities does Secure Defence protect?

Accepted Answer

Secure Defence protects all types of storage facilities, from small single-story facilities to large multi-story storage buildings, climate-controlled facilities, and outdoor storage yards. We work with storage facility operators across BC and Alberta on facilities of any size, from independent storage facilities to major storage chains with hundreds of units.

Question 23

How much does Secure Defence security cost for storage facilities?

Accepted Answer

Secure Defence pricing varies based on your facility size, security needs, and which services you choose. Many storage facility operators find our service pays for itself by preventing just one major incident like a break-in or vandalism damage. Contact us for a free facility assessment and custom quote tailored to your specific storage facility.

Question 24

How long does it take to install Secure Defence security on a storage facility?

Accepted Answer

Secure Defence installation typically takes a few hours to a day, depending on your facility size and which services you choose. Our systems can be installed without disrupting tenant access, and we coordinate with your facility management team to minimize any impact on your operations. Most installations are complete in one day.

Question 25

Can Secure Defence monitor multiple storage facilities or locations at once?

Accepted Answer

Yes, Secure Defence can monitor multiple facilities simultaneously. Our command centre operators watch many storage facilities at once, and you can view all your locations from one dashboard. This makes it easy to manage security across multiple storage facilities, locations, or unit areas from one account.

Question 26

How does Secure Defence help protect storage facilities during nights and weekends?

Accepted Answer

Secure Defence provides 24/7 monitoring, including nights, weekends, and holidays. Our command centre operators watch your storage facility around the clock, so you have continuous protection even when your office is closed. This is when most break-ins and vandalism incidents occur, especially after-hours when storage facilities are most vulnerable.

Question 27

What happens if my storage facility loses power, will Secure Defence still work?

Accepted Answer

Secure Defence off-grid solutions continue working during power outages because they use solar panels and batteries. Our standard systems can also include battery backups, and we can design systems that operate completely independently from your main power grid. This ensures continuous protection even when utilities fail, keeping your storage facility secure during power outages.

Question 28

How does Secure Defence help protect storage facilities from organized theft rings?

Accepted Answer

Secure Defence detects organized theft activity by monitoring patterns and suspicious behavior across your storage facility. Our AI can identify when multiple units are being targeted, and our live operators coordinate with police to stop theft rings before they can steal multiple tenant belongings. This proactive approach disrupts organized crime operations targeting storage facilities.

Question 29

How does Secure Defence help protect tenant privacy while maintaining security?

Accepted Answer

Secure Defence monitors facility perimeters, common areas, and access points without intruding on tenant privacy. Our system focuses on detecting unauthorized access and suspicious activity rather than monitoring individual unit contents. This protects tenant privacy while maintaining comprehensive security that protects all tenant belongings.

Question 30

What information does Secure Defence provide after a security incident at a storage facility?

Accepted Answer

Secure Defence provides complete incident reports with high-definition video evidence, time-stamped logs, and detailed documentation. This includes everything needed for police investigations, insurance claims, and internal records. You get all the evidence you need to protect your facility and tenants, whether it's break-ins, vandalism, or unauthorized access.

Question 31

Can Secure Defence security systems grow with my storage facility as it expands?

Accepted Answer

Yes, Secure Defence systems are designed to scale with your storage facility. As your facility grows, we can add more cameras, sensors, or monitoring zones. Our flexible systems can expand from protecting a small facility to covering large multi-story storage buildings with hundreds of units and multiple access points.

Build Tenant Trust & Reduce Liability With human-verified AI Security

Our proactive monitoring service creates a fortress of security around your self-storage facility, protecting your tenants' belongings and your business reputation across Canada.

Your Tenants' Trust, Secured

From Gate to Unit: A Complete Security Shield

Intelligent Perimeter

Professional Verification

Real-Time Intervention

Complete Protection

Intelligent Perimeter

Professional Verification

Real-Time Intervention

Complete Protection

The Storage Advantage

Prevent Storage Locker Break-Ins

Eliminate Illegal Dumping & Loitering

Enhance Tenant Trust & Confidence

Expertise in Canada's Storage Market

Prevent Storage Locker Break-Ins

Eliminate Illegal Dumping & Loitering

Enhance Tenant Trust & Confidence

Expertise in Canada's Storage Market

Everything You Want To Know

Protect Your Self-Storage Facility Today

Free Self-Storage Facility Security Assessment