📰Customer Experience & Partnership

    Can I access my own camera feeds, and what kind of incident reports will I receive?

    Yes, we provide all clients with secure 24/7 access to their live and recorded camera feeds through a simple mobile and web application. Following any successfully prevented incident, you will receive a detailed, professional report the next business morning outlining the event, the actions our operators took, and a direct link to the video evidence.

    October 8, 2025
    camera accessincident reportsclient portalsecurity transparencymobile appsecurity service deliverablesproof of service

    Clarity and Control: Your Access to Feeds and Reports

    We believe that transparency is the bedrock of a strong security partnership. You deserve to not only feel secure but also to see the work being done to protect your property. Our service is designed to give you both clarity and control, providing secure, 24/7 access to your camera feeds and delivering professional, detailed reports that document the value we provide every night. Our live video monitoring and VSaaS solutions provide this comprehensive access and reporting.

    Your Window to Your World: 24/7 Camera Access

    As part of our service, we provide you with a secure, easy-to-use application for your smartphone, tablet, or desktop computer. This gives you complete visibility of your property from anywhere in the world.

    • Live Viewing: Check in on your property in real time, whenever you wish.
    • Recorded Footage: Easily search by date and time to review past events and download any clips you may need for internal use.
    • Multiple Users: We can set up different user accounts with custom permissions for various members of your team.

    The Proof of Prevention: Your Daily Incident Report

    You don't have to wonder if your security is working, we provide you with the proof. Following any night where our operators actively intervene to deter a threat, you will receive a professional Incident Report in your email inbox the next business morning.

    Each Report Includes:

    • The date, time, and specific location of the event.
    • A clear, professional summary of what was detected.
    • A description of the actions our operators took (e.g., "Live voice-down issued").
    • The outcome of the event (e.g., "Suspect fled the scene").
    • A direct link to the time-stamped video clip of the incident.

    These reports are more than just a log, they are a tangible record of your return on investment. Each one represents a prevented loss and a clear demonstration of the value our service provides.

    See the Difference Proactive Protection Makes

    Don't just hope your security is working—see the proof. Our client portal and professional incident reports provide the transparency you need to feel truly confident in your security. Let us show you a demo of our user-friendly app and a sample report.

    Request a Demo & Sample Report

    Full Access • Total Transparency • Verifiable Results