Our system health check technology guarantees uptime by using an automated "heartbeat" that continuously monitors every critical component of your security system. If any issue like a disconnected camera or server problem is detected, our 24/7 technical team is instantly alerted and can often resolve the issue remotely before it ever impacts your protection.
What good is a security system if it's offline when an incident happens? Many businesses operate under a false sense of security, unaware that a camera has disconnected or a recorder has failed until it's too late. We eliminate this risk with our proactive System Health Check technology. Instead of a reactive "break-fix" model where you have to discover and report problems, our system constantly monitors itself. It's the digital heartbeat of your security, allowing us to guarantee operational uptime and ensure your protection is always active when you need it most. Our system health check technology and VSaaS solutions provide this guaranteed uptime.
Unmanaged security systems are prone to silent failures that can leave your business completely vulnerable. An audit of such systems in 2025 found that at any given time, a significant percentage had a critical point of failure that the owner was completely unaware of.
A camera can lose its network connection due to a power flicker or hardware glitch. Without health monitoring, you won't know it's offline until you try to pull footage after a crime, only to discover nothing was recorded.
The hard drive on your video recorder can fail or simply run out of space, silently halting all recordings. The system appears to be working, but no evidence is being saved.
Our system is designed to be self-healing and instantly report any issues, ensuring continuous, reliable operation.
Every critical component of your system—from each individual camera to the central server—sends a constant status signal or "heartbeat" to our monitoring platform every few minutes.
If a heartbeat signal is missed, our system automatically generates a high-priority alert. This isn't just an email, it's a real-time notification sent directly to our 24/7 on-call technical team.
Our technicians can often resolve issues remotely within minutes by securely accessing the system to reboot a device or diagnose the fault. If a physical repair is needed, we dispatch a technician proactively. This is all included as part of our all-inclusive service.
Don't invest in a security system only to have it fail silently in the background. Our proactive system health check technology is our commitment to you that your protection is always on, always active, and always reliable. It's the difference between hoping you're secure and knowing you are.
Learn About Our Reliability GuaranteeProactive Maintenance • 24/7 System Monitoring • Guaranteed Uptime