⚙️Services

    What happens during a security alert?

    When our system detects a threat, we immediately verify the alert, activate deterrents if appropriate, and contact designated personnel and emergency services as needed. Full incident documentation is provided.

    February 18, 2025
    Security AlertsResponse ProcessIncident Management

    What Happens During a Security Alert?

    When our AI-powered monitoring systems detect a potential security threat, our comprehensive response process begins immediately. From initial detection through post-incident follow-up, we provide professional security incident management that protects your assets across Vancouver, Calgary, and throughout Western Canada.

    Response Time Performance

    Key Performance Metrics

    <30s
    Critical alert response
    <2m
    High priority response
    100%
    Human verification

    Immediate Detection and Verification

    When our AI-powered monitoring systems detect a potential security threat, the response process begins immediately with real-time analysis and human verification to ensure 100% accuracy in threat assessment. This process is particularly effective for construction site security and live video monitoring services.

    Real-Time Analysis

    Our advanced AI algorithms analyze detected activity within milliseconds, determining whether the activity represents a genuine security threat or normal operational activity using our smart AI detection systems.

    Human Verification

    Every alert is immediately reviewed by our trained monitoring operators in our Richmond, BC command center. This human verification step ensures 100% accuracy in threat assessment and proper response coordination.

    Multi-Angle Assessment

    When available, operators review multiple camera angles and sensor data to fully understand the situation before taking action, providing comprehensive situational awareness for effective response.

    Alert Classification and Prioritization

    Our system classifies alerts into different priority levels to ensure appropriate response times and resource allocation for each type of security incident.

    Critical Alerts

    Intruders, unauthorized access, fire, or other immediate threats requiring immediate intervention with response within 30 seconds of detection.

    High Priority Alerts

    Suspicious activity, loitering, or potential security breaches requiring rapid verification and response within 2 minutes of detection.

    Standard Alerts

    General activity that requires verification but may not represent immediate threats, with response within 5 minutes of detection.

    Immediate Response Actions

    For verified threats, our operators take immediate action using multiple deterrent systems and emergency coordination to address security incidents effectively.

    Audio Deterrents

    Live voice warnings are issued through our two-way audio systems, clearly informing intruders that they are being monitored and recorded, often deterring further unauthorized activity.

    Visual Deterrents

    Strobe lights and other visual deterrents are activated to discourage continued unauthorized activity and alert nearby personnel to potential security threats.

    Emergency Services Coordination

    When immediate law enforcement response is required, our operators coordinate directly with emergency services to ensure rapid and effective response to security incidents.

    Direct Communication

    Our operators have direct communication channels with local law enforcement agencies for rapid response coordination and immediate incident reporting.

    Priority Dispatch

    Critical security incidents receive priority dispatch status, ensuring faster response times and immediate attention from emergency services.

    Real-Time Updates

    Law enforcement receives continuous updates about the situation, including live video feeds when available, for comprehensive situational awareness.

    Client Benefits

    Our comprehensive response process provides multiple benefits for clients, ensuring professional security incident management and peace of mind.

    Peace of Mind

    Clients know that threats will be detected and addressed immediately by trained professionals, providing confidence in their security systems and live video monitoring services.

    Legal Protection

    Comprehensive documentation and evidence collection for legal protection, with proper chain of custody and detailed incident reports for insurance and legal proceedings.

    Secure Your Business Today

    Experience professional security incident management with our comprehensive alert response procedures. Our experts in Vancouver and Calgary provide immediate threat detection and response that protects your assets and provides peace of mind. Learn more about our live video monitoring services or contact us for a comprehensive security assessment.

    Get Your Free Security Assessment

    No obligation • Free consultation • Professional response guarantee