Our "Human + AI" model combines the 24/7 vigilance and analytical power of AI with the superior judgment and decision-making of trained human professionals. This synergy prevents more crime by detecting threats instantly, eliminating false alarms, and enabling decisive, real-time intervention.
For decades, security has presented businesses with a false choice. You could hire an on-site security guard, who is expensive, can only be in one place at a time, and is prone to human error or fatigue. Or, you could install a traditional alarm system that just records crimes and bombards you with false alerts. We knew there had to be a better way. Our "Human + AI" model is that solution. We combine the best of both worlds: the relentless, 24/7 vigilance of advanced Artificial Intelligence and the nuanced, context-aware judgment of a trained human professional. This powerful synergy doesn't just record crime, it actively prevents it, creating a security posture that is smarter, faster, and more effective than any traditional method. This includes our smart AI detection, live video monitoring, and false alert filtering.
To understand why our model is so effective, it is important to see the inherent weaknesses in traditional systems that businesses across Alberta and BC have relied on for too long.
An on-site guard seems great, but they are limited. A 2025 report on security operational costs in Western Canada highlighted that a single 24/7 guard post can exceed $150,000 per year. Even then, that guard can suffer from fatigue, distraction, and can't possibly watch every corner of a large property simultaneously. They are a costly and incomplete solution.
Basic alarm systems and even some AI-only platforms are notorious for false alarms. Every time the wind blows a branch or a stray cat wanders past, you get an alert. This "alert fatigue" causes real threats to be ignored and ensures police give these calls low priority. The technology creates noise, not clarity.
Our model is a seamless loop where technology and human expertise enhance each other. The AI acts as a tireless sentinel, and the human acts as the intelligent commander. This creates a nearly infallible system for threat detection and prevention.
Our AI watches all your cameras at once, 24/7, without a single break. Using advanced video analytics, it is programmed to detect specific, high-risk events. It knows what a person or vehicle looks like and can identify suspicious behaviours like loitering near a fence line at a construction site in Edmonton or a person testing door handles at a Calgary car dealership.
The moment the AI detects a potential threat, it alerts a human operator in our Richmond command centre. This is the critical step. The operator sees the live video and uses their training and common sense to apply context. Is it an employee working late? Is it the cleaning crew? Or is it a genuine threat? This human verification eliminates nearly 100% of false alarms.
Once verified, the operator acts immediately. They can activate a "voice-down" through on-site speakers, directly addressing the intruder. They can trigger lights or sirens. And if necessary, they can contact police with a verified, in-progress report. The AI detects, but the human decides and takes command, ensuring the response is always appropriate and effective.
Imagine it's 2:30 AM at your equipment storage yard in Calgary. A van with no markings pulls up. Our AI detects the vehicle and the human figures getting out, immediately flagging it as an after-hours anomaly. The live feed pops up in our command centre. Our operator verifies the individuals are carrying tools and approaching your fence. They don't wait. They activate the speakers: "This is Secure Defence. You are under live surveillance. This is private property. Leave immediately." The individuals, shocked at being caught, drop their tools, jump back in their van, and speed away. The entire incident is over in under 45 seconds. No damage. No loss. That is the power of prevention.
Stop choosing between the high cost and limited scope of a guard and the frustrating noise of a basic alarm. Our Human + AI model delivers superior prevention, actionable intelligence, and true peace of mind at a fraction of the cost. It is time for a smarter approach to security.
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